Do not underestimate the power of word-of-mouth. Read customer reviews. Satisfied customers will always recommend the auto shop with great customer service and dissatisfied ones will be vocal about their experience. You can also check out car repair and auto forums. Choose the auto shop that is open during your free time. Opt for an auto shop whose price range is within your budget. Pick an auto shop with mechanics who are Automotive Service Excellence or ASE-certified. This will assure you that your car is in good and competent hands. Find a shop that specializes in and caters to your car model.