Rochester Auto Repair

I had hit a curb pretty badly right before my shift . After a long day of working and calling around , I managed to find out about AAA from a few friends. They sent me Nick from action towing and he was amazing . He put in so much effort to fixing my tire that had a very striped lug nut that refused to get out all day. I appreciate the effort and detailed explanation that gave me to learning my car as a new driver .

They helped my son after running out of gas 1:00 am . due to a gas gate issue. So thankful for their prompt and kind service.

Attention to detail..they talked me through all the vehicle issues and concerns honestly..timely service and commitment to excellence...

Trenton B came and got my friends car for me and was great. Quick and easy and good to talk to. Highly recommend

What an exceptional company. We broke down late last night on the NY throughway 6.5 hours into a 7 hour drive, called triple A who patched us through to Action. The Action dispatcher was so friendly & told us a tow truck would be there in about 30 min...the truck pulled up 30 min later & first thing the driver said to us was that he was sorry we broke down & apologized he couldn't get here sooner...the guy was 25 miles away. 3-4 minutes for paperwork, our ride pulls up & the Action towing guy says "I've got it from here and sorry again you had some trouble getting home" and made sure we had everything we needed from vehicle before we left. What a great guy (wish I could remember his name), super professional, personable, and really seemed to understand the suck of having a car break down. You can tell this is a top notched company.

Amazing service and fair prices as always, will not go anywhere else

AAA sent a driver from Action to assist me with a blown tire. Nick was the driver that arrived and he was quick, knowledgeable, great attitude and customer service, he made the whole situation much easier. Thanks Nick!

Awesome place chill people willing to work with you I will be coming back. I’ve had a bad time at mavis action is the way to go !!!!

Larry was very kind and came fast, he was super helpful and such a nice person. Definitely recommend and Larry was very honest and respectful and treated my car with care

Excellent service as always. Thorough assessment. They did the needed repair, with no pressure to do more than that. Fair price.