Rochester Auto Repair

Thank you so much for this kind review — it really means a lot. We’re so glad our driver made such a great impression during what can be a stressful time. Even though you didn’t catch his name, we’ll do our best to figure out who was on the road that night and make sure he knows how much his professionalism and kindness stood out. It’s awesome to hear that your experience with us has earned your trust for the future. We’ll be here whenever you need us!

Thanks so much for the awesome shoutout! We’re lucky to have Nick on the team — he always goes the extra mile, and we’re so glad he was able to give you such great service. We’ll make sure he hears your kind words. If you ever need help again, we’re just a call away!

Wow — what an amazing shoutout! We couldn’t agree more: Larry really is one of a kind. It’s awesome to hear he not only took care of the tow but went above and beyond to help diagnose the issue. That kind of care and dedication is exactly what we aim for, and we’re lucky to have him on the team. Thanks for the kind words and for choosing Action — we’ll be here anytime you need us!

Thank you so much for this beautiful review. It means a lot to hear how much Zakk’s support and care made a difference during a tough moment. Making sure our customers feel safe and taken care of — especially in vulnerable situations — is a top priority for us, and we’re proud to have someone like Zakk representing that. We’ll be sure to pass along your kind words to him. Your recommendation means the world, and we’re always here when you need us!

Thank you so much for your kind words — this truly made our day! We're sorry again for the delay, but we're so glad Larry could turn things around and make the experience a positive one for you. He's not only great at what he does, but clearly makes a memorable impression too! 😉 We'll be sure to pass along your thanks — and the compliment on those blue eyes! If you ever need us again, we’ll be right here.

Thank you so much for the kind words! We’re thrilled to hear Mario was able to turn a tough situation into a smooth experience. Getting a car out of a tricky spot is no easy task, and the fact that he could walk you through it and help you feel more at ease means everything to us. We’ll definitely pass this along to him — he’ll be grateful to know he made such a positive impact. We’re always here if you need us again!

Thank you so much for your kind words! We’re glad to hear you had a positive experience and that our team member was able to quickly identify the issue. Being both courteous and knowledgeable is exactly what we strive for. We truly appreciate your recommendation and are always here if you need us again!

Thank you so much for sharing this — we’re thrilled to hear Larry was able to get you back on the road so quickly! It’s that extra care and curiosity, like asking the right question, that makes all the difference. We’re proud to have team members like Larry who focus on what’s truly best for the customer. We’ll be sure to pass your thanks along to him! Your trust means a lot, and we’ll be here anytime you need us.

Thank you so much for the kind words! Larry is truly one of the best — always going above and beyond to make sure things are done safely and with care. We’re glad he was able to help you out and even give you that extra hand getting the car into the driveway. We’ll make sure he hears your praise! If you ever need help again, Action Auto will be here for you.

Hi Millie — thank you for your kind words! We’re so glad Marty was able to help you out and get your Ford Escape sorted without needing a tow. His knowledge and care really shine in moments like this, and it’s great to hear he made your day a little easier. We’ll be sure to pass your thanks along to him — he’ll really appreciate it. If you ever need us again, we’re just a call away!