Rochester Auto Repair

1350 reviews
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(585) 358-0223
Mon - Fri: 8:00 AM - 5:00 PM275 Marketplace Dr. Suite A , Rochester, NY 14623
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5

Zack (apologies but I believe that was his name) helped me out on a rainy afternoon May 28th with a busted tire. He arrived promptly, got me spare on, gave me some recommendations and had everything fixed in minutes. Really appreciated the service, no pressure and genuinely was trying to help. Fingers crossed I won’t need to, but if I need roadside again, I’ll be calling action.

5

Always great! From the owner to the employees, always knowledgeable, kind, and courteous.

5

Nick was amazing when I had a dead battery at my Dr appt. I have NEVER had AAA towers respond so quickly! He was pleasant, respectful and kind as he got me back up and running!

5

I want to give a big thanks to Larry for going above & beyond for his customer's! I needed my vehicle transferred from one dealership to another. Larry spent almost an hour trying to locate my vehicle with little to no help from the service reps, and made to to triple check, verify, & did not leave without making sure that my car was located, towed, and made it safely to the destination. Most workers would have left the task for another worker & gave up after the first mishap. Thanks again Larry!!

5

Zack of Action Automotive and Towing was a Godsend to me, helping when I locked my keys in the car. He got it unlocked in under one minute!!!

Thank you so much for your kind words! We’re so glad Zack was there for you right when you needed help — and got your car unlocked in under a minute! He really is a pro, and we’re proud to have him on the team. It means a lot to hear he made your day easier. We’re always here if you need us again!

- Action Automotive Service
5

, great great great wonderful fast service and polite

Wow — thank you for the great great great feedback! 😊 We’re so glad you had a fast and polite experience with us. It means a lot to know our team made a positive impression, and we’re always here when you need us!

- Action Automotive Service
5

Great affordable service 👌 I was stalled out at the gas station with my 2 kids and they came and saved the day

Thank you so much for your kind words! We’re really glad we could be there for you and your little ones when you needed help most. Getting stalled out can be so stressful — especially with kids in the car — so it means a lot to know we could turn the situation around for you. We're always just a call away if you ever need us again!

- Action Automotive Service
5

I really needed my vehicle towed immediately, other companies told me 2 1/2 hours to three hours before they can get there ,action towing was there in 30 minutes! Well done, gentlemen, I appreciate your help very much!

Thank you so much for the great feedback! We know how stressful it can be when you need a tow right away, and we’re so glad we could be there in 30 minutes to help you out. It means a lot to hear that our quick response and service made a difference. We truly appreciate your kind words — and we’re always just a call away if you need us again!

- Action Automotive Service
5

Larry was so supportive, professional and kind. What a blessing to work with such a fine representative from action towing!

Thank you so much for your beautiful words! We’re incredibly proud to have Larry on our team — his support, professionalism, and kindness truly make a difference during stressful times. It means a lot to hear he made your experience with Action Towing such a positive one. We’ll be sure to pass your message along to him. Thank you again for trusting us — we’re always here when you need us!

- Action Automotive Service
5

Amazing service from Nick Russell, very polite, friendly and professional.

Thank you so much for the kind words! We’re thrilled to hear that Nick Russell provided amazing service and left such a great impression. His politeness, professionalism, and friendly attitude are everything we strive for. We’ll be sure to pass along your appreciation — and we’re always here if you need us again!

- Action Automotive Service
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