Rochester Auto Repair

Great service! Adam was super friendly and helpful :)

My intro to Action Auto was through Paul when Geico Roadside contacted them to help me. Paul was courteous, friendly & encouraging w/an upbeat attitude. He quickly got my Prius running & even carried the trash bag in my hand to the bin for me. I am Ret USAF/DAV & like another reviewer I am also proud to know a war veteran is running a company committed to "beyond the next mile." Great Heart you all! Read 10 min of Action Auto's reviews for a great boost to your day!

I had a bad experience twice I called for a jump start they couldn't so they diagnose my car as a starter problem and both time the diagnosed my vehicle wrong they equipment wasn't properly working call son he jump started car right away with jump cables will not use there service again rate them as 1 out of 10

Brandon was professional and friendly. He waited patiently while waiting for business owner(who was very unprofessional)to hand keys to my vehicle to him. He never got frustrated with the owner and held his composure. He towed my vehicle safely. Definitely recommend their services.

I had a wonderful experience with this towing company. The tow driver who towed my car, Mario, was really nice and helpful. Great customer service!

The gentleman that changed my tired tipped the rim face down onto the concrete and scratched the hell out of my 19” Aluminum Honda Factory rim that costs over $600 to replace. I tried to file a damage claim and they completely denied doing and had the nerve to tell AAA I was lying and that the damage was already there. SO my LEASE now has a damaged wheel thanks to ACTION TOWING which I will have to pay for when I turn it in to Honda. SO if you have the same problem be sure to MAKE A BIG DEAL OF IT WHILE HE IS THERE BECAUSE THEY OBVIOUSLY HAVE NO PROFESSIONAL INTEGRITY. Will NEVER use again and will NOT recommend to MY customers.

Paul was a huge help and he was fast. Thank you Paul I appreciate your help my friend. He definitely needs to get a raise. I got you buddy

Very helpful friendly patient i was pleased with my tech Adam

Mario was great. He was quick and educational ! He showed me wear the problem well while also teaching me a bit about what I can do in the future to prevent my battery from dying. Thanks Mario. I appreciate it.