Rochester Auto Repair

Blessed to have Mario show up. Was stuck in a parking lot for quite some time and before i knew it he had gotten my car started and running allowing me to drive back home! Great service and people here!

I was fortunate enough to have Mario come to my aid. When he saw how stressed I was he put me at ease. He was very professional n recommended a place for me to get a new battery. He started my car n waited to see if the car was ok and then I felt he went above and beyond - not only did he recommend a place for me to get a new battery but was thoughtful enough to follow me there. Action Auto is very lucky to have Mario as an employee

Great service! Fast, friendly, and professional. Andrew was very polite, and went above and beyond his job. I would not hesitate to use this service again!

Great Service! Fast, friendly, and professional. Andrew was very polite, and went above and beyond his job. I would not hesitate to use this service again.

Excellent service experience from start to finish. I didn't think they could service my boat trailer w/boat on trailer but they did!!

Brad, Justin and Adam went beyond the call of duty. Drove to and from my vehicle with it's starting issues. Adam even went out of his way to show me how he was getting to start. All these gentleman deserve promotions and raise. I could not have asked for better people, who were willing to go out of there way to make sure my car and myself were taken care of.

They came very fast less than hour my car was stuck on the expressway

I had two experiences in one day and I must say neither were a disappointment. The first guy Bandon was very prompt and helpful in explaining the diagnostic test. He even called a tow when he figured out my issue was with my alternator. My tow truck driver Mario was amazing as well. Both friendly and quick to put me at ease.

Nothing but high praise for the professionals at Action Towing & Service of Rochester NY. From the dispatch operator to the tow truck drivers to the service people at the Shop, we received the highest quality of customer service. Chris and the other employees were friendly, helpful, and knowledgeable, going out of their way to help us with our tire problem and towing needs. Thank you ! Tom Zampieri (07-09-2021)