Rochester Auto Repair

Great Service and knowledge, They care about you safety

Flat tire! Could have ruined the day. But Henry from Action Automotive and towing service was great! He arrived within 5 minutes and 7 minutes later he was finished. Professional, neat, helpful and courteous. Kudos to you!!

Tuesday after work, looking forward to getting home only to discover the battery was dead. Henry arrived within 30 minutes after the AAA call and changed out the "bad" battery in no time at all. A thoroughly delightful and capable fellow--just the recipe for great customer service at a time when frustration could have been the experience. It was NOT.

Adam was a great and reliable driver that went above and beyond to make sure I was okay.

I was visiting from out of town and got a nail stuck in a tire. I needed help changing the tire and putting on the spare. Henry from Action Service was happy to help! He was extremely professional and conscientious. Thank you Action!

Today my less than 2 year old battery gave out. I called AAA and the dispatched a service associate Henry from Action Auto and they came within 15 minutes. He assessed my battery as dead. Henry was able to get my car started and I made it home to have my husband exchange the battery on warranty. Henry was very nice and helpful. I would give Action and Henry 5 stars.

Amazing,amazing service. Thank you Henry you are incredible so efficient and professional. Great service.

AAA sent Henry to remove my totally flat right rear tire on my Toyota Highlander after I hit a curb. He was warm and friendly, and reassuring that I could safely drive on my spare tire (which was quite a job to free from it's carrying position under the rear of the car.) If I lived closer this would become my first choice garage, and Henry my first choice mechanic.

I have a 1989 Lotus Esprit Turbo which needed to be transported to a specialty garage for repairs. Being an unusual vehicle, I was pretty nervous about the whole process, but the garage strongly recommended Action Automotive. I'm glad they did. Extreme care was taken assessing the best way to get my car up to, then onto the flatbed. All tie-downs were done to my satisfaction, and my car arrived at the garage in perfect condition. I wouldn't hesitate to use Action Automotive if I need to have any of my cars transported in the future and would recommend them to anyone who needs a car of any type towed. Thanks for the excellent service!

Had a low battery after a day out exploring the area with my daughter, and with a car full of college friends. AAA sent Action Towing and Henry got us on our way quickly with the reassurance that the battery was still good for the rest of our trip.