"This could not happen at a worse time." Yup. Precisely. Swung by the train station to pick the hubby up from a stressful visit with family. We had a very limited amount of time for him to quickly take a shower and grab something to eat before dashing off to work. The car would not start. Stupid battery! Called our insurance company's roadside assistance. Thirty minutes later Carlos, from Action Towing & Service, arrived. He was friendly, knowledgeable, and added a great sense of levity to the otherwise extremely stressful situation. Carlos had us laughing by the time his tow truck pulled out of the parking lot. Gracias, Carlos! Job well done!