Rochester Auto Repair

Nick said this business is outstanding and he has no complaints.

I'd really like to rant about what pieces of crap American vehicles have become, but, since I had awesome service from Action Towing, I'll talk about that instead. My 2010 GMC Lemon broke down for the second time within the last six months. The service dept of my dealership was already closed, so I gave my insurance company (GEICO) a call and luckily I had roadside assistance on my policy. The GEICO phone rep was pleasant, and told me that Action Towing would be out within the hour. In my head, I was like F! (you get the actual word) I had just left Wegmans and had a pile of groceries in the car. Anyhow, up to an hour ended being appx 5 minutes. Yeah, that quick. Having someone show up that quick helped save my groceries, my bladder (I had already dumped a wide mouthed bottle out of the car window in prep to pee when I saw the flatbed turn the corner), and it definitely saved my agitation level! When you've got a vehicle with only 70k miles on it, a break down can make you pretty mad. But like I said, Action's quick arrival and their driver that actually had a pretty funny/cordial personality helped alleviate any anger I had towards my vehicle.

They did a great job and charged me a promotional price for the service!

Eddie said the business is very accommodating and informative and the staff is always friendly.

Matthew said they were prompt and they were nice. They gave him a ride home and did not damage his vehicle.

Henry said this facility was very good. They are dependable. The quality is good and the service is on time.

Aijah said this business was nice and they had quick service.

Amy said her vehicle shakes a little bit when it turns right. They did a good job and the staff is nice.

A CHEVY, AN ACURA, AND A MERCEDES. ALL FIXED LIKE NEW! AWESOME JOB GUYS!!!!!

Jeff Day of Action Towing saved our behinds last night! Our car ran out of gas by market place mall, late at night and none of our friends we're able to come help. Someone recommended that we call action towing and they could bring us enough gas to get to a gas station. I didn't even know that was a service they offered! When I called in a panic, Jeff answered the phone and was so friendly and helpful. He was out to our car in less than ten minutes and filled us right up. He then went the next step and referred us to the nearest open gas station. What great customer service! He turned my panic attack into a piece of cake. Although, fingers crossed that I don't need their services in the future, it's good to know they have my back if I do!