5

great servcice

5

Big Thanks for Action Towing for the tow on a very snowy evening. The driver was great and had to drive myself and the vehicle home in nasty weather ❄️ I hope the gloves fit ? 😊

Thank you Gregg!

- Action Automotive Service
5

Thank you!

- Action Automotive Service
5

Nick got to me quickly and fixed up our tire. He was efficient and friendly.

Thank you Anita! Nick is a big part of what we are trying to do here at Action.

- Action Automotive Service
1

please service your tow trucks! was behind one of your tow trucks on West Ridge rd today and the fumes were just bursting from under the truck. gave me and my wife severe headaches and irritated throats. next time i will be calling DOT to complain.

Uriah. Our trucks are serviced daily and follow all recommended DOT and manufacture standards. What you experienced this afternoon is the EPA's answer to cleaner burning diesel trucks. It is what is known and a REGEN, and in this case Cummings has installed a fuel injector to spray fuel onto the trapped particulate filter in the exhaust in order to get it hot enough to burn away the collected pollutants. All diesel trucks manufactured after 2010 have this system. I apologies for the inconvenience you experienced.

- Action Automotive Service
5

An employee from Action Towing answered my AAA call today. Unfortunately I did not get his name he was in truck 18 about 3 pm on 11/16/23. Pouring cold rain and my car had something hanging underneath. He looked and explained clearly what the problem was and went about doing a temporary fix. He had to lay down in the wet ground after lifting the car all this in cold pouring rain. He carefully suggested what my next steps might be. I asked what do I owe and he just smiled and said it’s covered. I said no what do I owe you and he smiled shook his head no and said this is what I do and I love my job. Thank you truck 18 you gave me hope of a kinder world.

Thank you Candice! His name is Brian and we will make sure he gets this compliment and praise.

- Action Automotive Service
1

I was in an accident recently and action towing was the company that was called to take my car away and be brought to their facility. The staff is extremely nice. I have no issues with anyone that is working in the office but the tow truck driver that took my car away that night went through my vehicle and stole my groceries and a couple other personal items, I understand that the ones who run the office it is not their fault but that shouldn’t be happening to people not only were my item stolen but my car was totaled and I lost my job due to this so it only added salt to the wound that was already exposed It’s disgusting that people like that exist and it’s disgusting that they have people hired at that company that exist like that. Unfortunately I’m not able to lock my car and take my key with me because they need to get in the vehicle to be able to tow the car. I just hope they can do better.

Jayden, We checked all the tapes and interviewed the driver. There was no evidence of any tampering on our part. I apologize for you string of bad luck but I can promise you no one here stole your groceries.

- Action Automotive Service
5

On time as promised

5

The roadside assistance truck driver named Nick was very helpful & very nice & did an Excellent job. ThankYou 😁

Thank you Jessica! Nick is one of our favorites as well

- Action Automotive Service
5

Nothing but great customer service at this establishment. 10/10

As always Josh appreciate your business and kind words.

- Action Automotive Service