Rochester Auto Repair

I cannot recommend this service enough. Was stuck in the median on 531 and gave the wrong address on my insurance app by mistake. Called them to explain where I really was and the woman on the phone was really nice, friendly and understanding of the situation. The tow truck came faster then expected and the guy was really nice and talked me through everything! Really thankful for everyone that helped me today!!

James said this business was very pleasant to deal with. They put his interest first, gave him plenty of options and in the end they were very helpful.

Excellent response time when I called AAA and the driver was very nice and knowledgeable.

We had the pleasure of meeting Kyle from Action when he serviced our car today. Not only did he respond quickly, he wouldn't give up until he got our car running. He's pleasant, efficent and knowledgeable. Thank you, Kyle and Action for such s great experience.

Awesome group of guys who always take car of our vehicles!

Awsome service. Everyone was so wonderful

My first experience was with their towing service. The guy who towed our car was extremely nice, friendly and helpful. Since then we've had 3 repairs done at this shop. They are always very informative, helpful, they give us updates along the way, only have us do the necessary work (versus other shops who like to sell you more than you need), and they always do an amazing job. Customer service is always on point and their dog Buddy is the most relaxed and friendly little mechanic helper ever.

Zachari said this is the best place. He said they are respectful to the customers.

Great service and mechanic staff!

I cannot say enough positive things about my service experience at Action. Las was so attentive, explained what was going on, kept me in the loop without me having to follow up. I would highly recommend ACtion towing (and have been telling others about my great experience)