1

I'm disappointed in Action Auto. In 2022 we brought my GFs Prius. They replaced rear pads and rotors on both sides to fix uneven wear of the rear driver side rotor. The outside of the rotor was rusty and pitted. (Likely caliper slide pins not sliding.). ~18 months later we brought the car for an oil change, they say it needs new calipers and pads in the rear, noteing the outside of the rear driver rotor is rusty and pitted. I guess they never bothered to free up those seized up slide pins. I expected that when I pointed out they had done a brake job on that car less than two years ago, it would have occurred to them that they messed up. They could have offered to make it right.

Kevin, 18 months later is the key to this issue.! 18 months and 15,482 miles is very long time for parts to fail again, especially in upstate NY weather. I understand your frustration and having to pay for automotive repairs, but your complaint is beyond unjustified.

- Action Automotive Service
4

Thank you Sarah

- Action Automotive Service
5

Bobby helped me a lot today and was very friendly i appreciate it.

Thank you Aaron! Have a great day!

- Action Automotive Service
5

I used AAA for a battery replacement service that was assigned to Action, they arrived in about 15 minutes, amazingly fast from my experience with AAA. The driver, Brian, was polite, courteous and communicative. He tested the battery and told me it could likely be good for another 4-6 months, I chose to have it replaced anyway as winter is just weeks away and wanted the user of the car not to have any issues. Unfortunately the hold down bolt broke and Brian had to take extraordinary steps to get me going, he went above and beyond to get the car back on the road. Additionally, the company took car of correcting the issue without question or pushback. The true test of a business is how they handle problems, Action handled this professionally and with great customer service. Thank you Sean and the team at Action.

Thankyou Dave

- Action Automotive Service
5

Mrs Alice Frank is wonderful! She helped me get my first profit . She made the entire process smooth and I felt completely supported after investing the minimum of $1000 she made over $10,500 for me in a week . I highly recommend her to anyone who’s planning on joining the crypto currency market . Contact her Email: [email protected] Or WhatsApp:+1(617)539-6112

5

Than you Mike

- Action Automotive Service
5

Great service. Prompt & courteous. Reasonable prices.

Thank you Cheryl. We do our best.

- Action Automotive Service
5

Mario came through when I was in a pinch and it was sprinkling nonstop! Thanks team!

Thank you Lam. Mario is one our best.

- Action Automotive Service
5

Andrew was my driver and he was wonderful! I was so stressed after my car broke down and he was so reassuring. He made sure I made it home safe. Thank you Andrew!

Thank you Anna ! Andrew is a leader in customer service here at Action.

- Action Automotive Service
5

Blew out 2 tires in a bad part of town and Action was there in about 20 mins. Easy process, fair pricing. Will definitely call again when needed.

Thank you Lindsey.. Glad we could be of assistance.

- Action Automotive Service