Rochester Auto Repair

Great Service! Fast, friendly, and professional. Andrew was very polite, and went above and beyond his job. I would not hesitate to use this service again.

Excellent service experience from start to finish. I didn't think they could service my boat trailer w/boat on trailer but they did!!

Brad, Justin and Adam went beyond the call of duty. Drove to and from my vehicle with it's starting issues. Adam even went out of his way to show me how he was getting to start. All these gentleman deserve promotions and raise. I could not have asked for better people, who were willing to go out of there way to make sure my car and myself were taken care of.

They came very fast less than hour my car was stuck on the expressway

I had two experiences in one day and I must say neither were a disappointment. The first guy Bandon was very prompt and helpful in explaining the diagnostic test. He even called a tow when he figured out my issue was with my alternator. My tow truck driver Mario was amazing as well. Both friendly and quick to put me at ease.

Nothing but high praise for the professionals at Action Towing & Service of Rochester NY. From the dispatch operator to the tow truck drivers to the service people at the Shop, we received the highest quality of customer service. Chris and the other employees were friendly, helpful, and knowledgeable, going out of their way to help us with our tire problem and towing needs. Thank you ! Tom Zampieri (07-09-2021)

The guy showed up and had no clue how to jump a hybrid he put the jump pack on said turn key it didn't start he said ok nothing more I can do here and walked off and now it's still broke down ..was going to send it to their shop to get fixed but he changed my mind for me

Great to work with, went above and beyond trying to find the parts needed. Thank you.