Rochester Auto Repair

Called AAA for a flat tire. Jacob from Action Towing and Service arrived quickly to my rescue. He made sure my spare was safe and had enough air in it and then quickly and expertly took off the flat and replaced it with the spare. He even inspected the tire to try and assess what caused the flat. Best service I have ever received from a AAA responder. I highly recommend this company and I hope any time in the future that I require assistance that someone from Action Towing is who comes to assist.

We were assigned to Action Rochester through Triple AAA after I requested help with a flat tire. Zack arrived quickly. He found the hole and fixed the tire within 15 minutes. We were able to keep the plans we had for the evening which made my kids very happy. It was a great experience. Thank you so much, Zack!

Great visit and service as usual.

This morning I got a flat tire. Nick helped us out. When he got to us he was very friend and got to work right away. Changed the tire in 5 minutes. Thank you so much Nick! You did great!!

Zakk Jenkes kicked ass and fixed the starter in my car to get me home to Buffalo. Thank you times a million!

Your service was excellent! Nick who changed my tire was knowledgeable friendly and extremely helpful!!! I will tell everyone about you!!

Yesterday, as a Good Samaritan, I helped an 86-year-old woman who couldn't get her car started over near marketplace Mall. We eventually, through AAA, came in contact with Dale, their representative. He was wonderful. Very professional and helped explain to this lady what happened and got her car running so she could eventually be on her way. Thank you, Dale! Action Towing you have a great employee!!

Noah was great! Very friendly and loves his job helping people. Changed my tire quickly and with a smile. So appreciative!

I got stuck in the mud and it feel for Two Plus hours and staff member for Action Auto pulled me out in minutes really helping me out. Great service!

Zack (apologies but I believe that was his name) helped me out on a rainy afternoon May 28th with a busted tire. He arrived promptly, got me spare on, gave me some recommendations and had everything fixed in minutes. Really appreciated the service, no pressure and genuinely was trying to help. Fingers crossed I won’t need to, but if I need roadside again, I’ll be calling action.