Rochester Auto Repair

Jeff went over and above!!!!

Great service.

The driver was Adam and he cam right when the text said he would. My back tires were frozen and he was concerned about ruining my driveway. He suggested wetting the driveway, we did and he put the car up on the truck with no marks on the driveway. Thank you very much Adam! Kind, prompt and knowledgeable!

Very professional and fast

Great service and polite.

I don't remember the driver's name. I "kissed" the curb this morning, flattening two tires. Compounding the problem, I had my 16 month old grandson with me. (Woodman Pk and Fernwood Pk at about 10 or 10:30 Friday, June 25th). I am short and not really flexible. It took all I could do to get me safely in the truck. Your driver first buckled my grandson's carseat into his truck then, gently and sweetly, took my grandson and buckled him in it. Then, when we got to the mechanic, your driver took the carseat with my grandson sleeping in it and carried it up a long driveway to the shop's waiting area! Please Thank him again for me! That was above and beyond!

Shawn did a great job in scheduling my alternator rebuild and the price came in lower than was quoted. Thank you- Kim

mario has towed my cars a few times he is always on time and very professional

Mario-- Fantastic. Arrived early. Was extremely pleasant and professional! Thank You!!!

Im David from Rochester, i was targeted by thieves during work hours having my catalytic converter cut out from under my vehicle between 8-am and noon . I have AAA and after calling the police to report the crime , and being told the vehicle was not safe to drive i called AAA for a tow. In less than an hour later a flatbed truck from “Action Rochester” came to assist me. The operators name is “Mario” and hes very professional and understanding. He made sure the vehicle made it to the garage and me safely. I would recommend him again for any further towing if needed in the future