Rochester Auto Repair

I had the pleasure of receiving help from Nick who was dispatched out to service my Battery issue after going through hell with AAA regarding the problem. Three service calls later and talking to 5 different customer service reps, Nick was the reason my problem came with a solution. He was very kind, knowledgeable and patient with helping me out. He is also genuine about the work he does. He also sat out there and talked to my dad as he worked on the issue. Thank you to Nick for being who you were and thank you for the service you provide. We need more people like Nick. Action keep him around

Great customer service

Mario gave excellent service… quick… communicated along the way… very helpful during a stressful car situation

Extremely fast and courteous service. A great experience!!

Action Auto always takes good care of me, and my cars. I fully trust that they know what they are doing, AND that they are not ripping me off. Sean is great!

Awesome towing service very helpful.

Nicholas was the tow truck operator that responded to our call for service on Monday October 7, 2024. Nicholas demonstrated a commitment to excellence . Nicholas went above and beyond to ensure customer satisfaction. Nicholas was polite, professional, and brought a positive attitude in our time of need. Nicholas is a valued employee and should be commended for a job well done.

My kids, my mother and I were broke down on the thruway. It was the scariest thing for my kids! Bobby got to us quick and got us out of that dangerous situation. He was kind and respectful. We will only be calling action for towing services/ roadside issues.

I had the best experience last night with action towing. I thought I needed a jumpstart turned out I needed a tow; zero hassle with that. The driver that came was Nick. He was very kind and helpful. i’m disabled temporarily, and Nick definitely took some extra steps to accommodate me. Make sure I was safe getting in and out of the truck and great conversation.