Rochester Auto Repair

Action does our fleet work as a contractor to a delivery business it is important to have a place that is fair in price and great on work quality! I've never had a bad experience and highly recommend them!

I love taking my car here for service. The staff is friendly, the waiting area is clean and comfortable and I'm always bummed that they get the work done so fast that I have to get out of the comfy couch so quickly.

Andrew should up with his tow truck promptly and ahead of schedule and was super helpful, he took my vehicle with no issues. Very pleasant, and super knowledgeable, hopefully I won't need to use them for a tow again but if ever need one I will be calling them!

Mario was friendly, professional and efficient. Thanks!

DO NOT USE! Made me wait 4 hours. Gave me a hard time about towing my car even with proper documentation. The tow guy was lazy and did not want to be bothered. Will be reaching out to BBB to file a report.

Action Auto & Towing is reliable, dependable and all around a great auto shop and business. My car broke down of a Friday night and my wait time was not long at all. Jason towed my car and was very informative of what could be going on. When we brought it into the shop unfortunately it was alot more than we thought. Tom continued to keep me in the loop and even gave me recommendations moving forward. Will definitely be using them for my car needs !

Action Auto & Towing is reliable, dependable and all around a great auto shop and business. My car broke down of a Friday night and my wait time was not long at all. Jason towed my car and was very informative of what could be going on. When we brought it into the shop unfortunately it was alot more than we thought. Tom continued to keep me in the loop and even gave me recommendations moving forward. Will definitely be using them for my car needs !

Told me that they were on their way. Were 20 mins away. Waited 2 hours after they said they weren't coming . I would never tell someone about this company ...no action

While traveling the new York thruway the car I was in had mechanical issues Henry from action towing answered the call. It was extremely cold and he made my safety and well being a priority. He went above and beyond to make sure I got home safely. His personality made what could have been a bad day turned into an enjoyable adventure. Thank you Action Towing for sending Henry.

While on a road trip my friend and I broke down and triple AAA sent us Henry from Action Towing. Henry showed in a timely manner and was extremely accommodating. We had a 2 hour trip back and he allowed us time for a stop to eat. Henry was friendly and joked with us on the trip home.