Rochester Auto Repair

Michael is the man. He arrived ahead of schedule. (Downtown Rochester) Was professional, polite & friendly. Had me loaded on the flat bed with the utmost care. He confirmed a few things, and made sure I had a ride elsewhere before he left. I felt bad I didn't have cash for a tip.

After waiting for Lexus Roadside Assistance for 7 hours, (Gates Towing), the canceled my service call twice and never notified me. My son called Action Towing. Not only did they show up in 15 minutes, but Josh the driver was friendly, professional and very accommodating. 5 star service! I will never call Gates Towing ever again, but Action has my business and gratitude in the future for a job well done!

Always satisfied at Action service with workmanship and personal

Steven the tow truck driver did an amazing job, working in tight quarters loading my Ford E350 SD. Very personable and professional. Thanks!

I find most service writers pushy and rude. Tommy was a wonderful change of pace. No "manspeak", no scare tactics, just an honest assessment of my vehicle and fair pricing. I will be returning for some of the other work recommended at a later date. I do wish they offered Non-GMO coffee instead of those K-cups, but I will just bring my own next time.

Great service

My vintage Corvette (resto rod) decided to rest on 490 W shoulder near downtown… called AAA and flatbed was dispatched, Henry, the driver came to my aid and immediately made me feel at ease, and treated the car as if it was his own…A+ service Highly recommend thanks again

HENRY came to the rescue on Thursday June 23rd, 2022! He was polite, neatly dressed and process. He went out of his way to check my car to see if he could get it started. The car would not start and he immediately towed it to my dealership. He was well spoken and a gentleman. I would choose Action Towing services again and would recommend them AND HENRY to everyone!