Rochester Auto Repair

I had an accident and this company was incredible. Chris H came and rescued my car and was so kind about everything. All of the staff there was incredible and very helpful. They didn’t mind my thousands of questions and were happy to help.

My driver was Adam and he was absolutely incredible from start to finish. Went above and beyond even in the terrible weather to make sure I got my vehicle where it needed to be. You need more drivers like this guy. Thank you Adam.

This is the best towing service around. Came 1000+ miles from home in Missouri and broke down. Scared and lost the professionals at Action Towing and Service calmed me and provided excellent customer service. I could not have asked for a better business to take care of me and my needs. Thank You so much to all of you at Action Towing and Service !! I recommend this business for anyone and my rating is a 5+ STAR !!! -#Missouri or BUST

Andrew was so nice and helpful when he picked me and my truck up. He helped calm my mind and prioritized my comfort by letting me wait in the warm truck. He even provided a little diagnosis Anon the ride to the shop with his best guess of what happened and the probable fix. Real nice guy with a good personality. He was cracking jokes and helped me feel at ease after my bad luck.

Getting me unstuck from mud

two and a half hours for a tow. i was four blocks away from their dispatch and it was two and a half hours for a tow. get towed by literally anyone else.

left me in the cold, in winter, waiting in my dead car, for 2.5 hours. every time i called to ask "is your driver on their way?" they brushed me off saying "oh he's 20 minutes out". liars and thieves. go with literally any other shop.

Adam was amazing he made sure to greet himself have a small chat with us. Let us know what he was going to be doing and then completed the task of changing the tire not only that but he helped me to get the tire into my car the one that he took off he even had to help me to know what place I could go to to get my rim and tire fixed. I am really excited about this company and Adam in particular. Thank you.

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